You can anticipate final delivery and installation within 8 to 10 weeks of order confirmation. Turn-around times do vary, depending on order volume so we aim to do our best with keeping you informed along the way.
Group: Order Processing Cancellation and Refunds
Can I place an order by phone?
You can call us directly at (321) 890-7166 and we’ll happily assist you with your placing your order by phone. If you’re unable to connect with us right away, please allow 1-2 business days for a return call.
Can I cancel my order anytime? Do I get a refund?
All beds are built-to-order and initial production phases begin after an order has been received. All cancelled orders will be subject to a $50.00 processing fee. This fee will be withheld from any amounts due that result from order cancellation.
The following timelines apply to all Murphy bed orders:
- You may cancel your order for any reason within five (5) business days to receive a full refund, subject to a $50.00 processing fee.
- After 5 business days, 35% of the total purchase price will be withheld from any refund request.
- After 30 calendar days, 50% of the total purchase price will be withheld from any refund request.